Privacy Policy

WHO IS THE DATA CONTROLLER?

Organization Name: Sybal Corp
Business & Mailing Address: 11810 Grand Park Avenue, Suite 500, North Bethesda, MD 20852
Email: info@sybal.io
Contact Person: Christine Sanni

1. DEFINITIONS
   • Company (Hereinafter referred to as either “The Company”, “We”, “Us” or “Our”) refers to Sybal Inc.
   • “Personal Data” means any type of information that relates to an identified or identifiable individual.
   • “Service” refers to any service we provide on our Website.
   • “Website” refers to Sybal’s website at:
     https://sybal.io/home
   • “Device” means any device used to access our Website and use our services.
   • “Third Party Social Media Plugins” means plugins of social media platforms such as Facebook, Twitter and LinkedIn that allows you to and interact with our social media pages.
   • “User”(Hereinafter referred to as either “User”, “Customers” or “You”) means all individuals who access and interact with our Website.
2. CATEGORIES OF PERSONAL DATA WE COLLECT ABOUT YOU
   We collect, use and process following types of personal data about You, either directly from You or via other means.
   Basic Personal Details.
   When you make a request for a Demo or fill out our contact form, you provide your Name, your Surname, information about where you work and your role. When you provide your corporate email address, this email address may also include your personal data.
   Personal Data related to Your Device When you interact with our Website, we may collect following types of personal data automatically from you related to your Device and browser through third party tracking & analytics tools and/or social media plugins:
   
   • Your IP address
   • Your geographic location
   • Your device’s operating system
   • Your browser type and its settings and language
   • Other data that may identify your device such as mobile device unique ID.
3. Analytics Data related to how you use and interact with our Website
   By using tracking & analytics tools, we may collect data about your browsing behaviours throughout our Website.
   This may include the following categories of information that may be linked to you:
   Pages you visited, timestamp of your visit, time spent on each page, your interactions with each page, including clicks, form submissions and previous pages you have seen.
4. HOW WE COLLECT PERSONAL DATA
   Personal Data We directly collect from you
   • Reasons for why you may voluntarily provide your personal data
   • When you submit the ‘Contact Us’ form on our Website.
     When you fill out the ‘Request Demo’ form on our Website
     .Personal data you voluntarily disclose via these ways include your Name, Surname, Your email address, your company and your role.
     Personal Data we automatically collect about You when you visit and interact with our Website
     When You access and interact with our Website, we automatically collect information about you that may be linked to You.
     The tools we use to collect data this way may include, but not limited to:
     
     • Cookies
     • Web beacons,
     • Social Media Plugins such as Facebook ‘Like’ button, Twitter and LinkedIn buttons.
     • Third party analytics & tracking tools such as Google Analytics which may be used to collect personal data such as your Device ID, your operating system and your browsing activities across our Web pages.
5. For more detailed information about the collection and processing of your personal data via Google Analytics, please refer to Google’s Privacy Policy:
   For more comprehensive information about third party cookies and tools we use and to disable these technologies, please refer to our Cookie & Consent Settings.
6. IMPORTANT INFORMATION FOR SOCIAL MEDIA PLUGINS
   Our Website includes features that allows you to start interactions between our Website and third-party platforms and services, including social media networks such as Facebook and Twitter.
   For example, we include ‘Like’ buttons of different social media platforms such as Facebook, Twitter and Linkedin.
   If you have an account with one of these social media platforms and you are logged in via your social media accounts, these platforms may connect your visit to our Website and your behaviour with the personal data they hold about you and use the combined data for other purposes.
   Even when you do not have an account on one of these social media platforms, they may still collect personal data such as your IP address and pages you viewed and your behaviour when you visit our Website.
   
   • Facebook Like Widget
     We embed a Facebook widget to allow you to see information about and subsequently ‘like’ our Facebook Page.
     This widget may collect following types of personal data:
     Your IP address, Your browser user agent, Information about how you interact with the Widget by monitoring your browsing activity, including correlating your Facebook account with actions you take within the Widget Furthermore, please be aware that the widget may also store cookies and use other tracking technologies on your browser.
     To learn more about how Facebook collect and use your data through Facebook widget, please refer to Facebook’s Privacy Policy below:
     https://www.facebook.com/policy.php
   • Twitter Widget
     The tweets displayed in the Twitter feed include the ability to Reply, Share or Like the Tweet directly on our Website. If you choose to interact with these functions then you will connect to Twitter.com that may collect personal data about you.
     Furthermore, Twitter widget may also store cookies on your browser or use other tracking techniques to monitor and record how you interact with the widget, including correlating your Twitter account with actions you take within the widget.
     For more detailed information about Twitter Widget and how it collects and processes personal data, please refer to Twitter’s Privacy Policy below:
     https://twitter.com/en/privacy
   • LinkedIn Widget
     LinkedIn privacy policy:
     https://www.linkedin.com/legal/privacy-policy
7. WHAT LEGAL BASES DO WE RELY ON TO PROCESS PERSONAL DATA?
   Data Controllers are required to identify legal bases to justify each data processing activity under the EU and the UK GDPR.
   We rely on the following legal bases to lawfully process Your personal data:
   • Consent When you fill out ‘Contact Us’ and ‘Request Demo’ forms on our Website, you provide Us your explicit consent to process your Personal Data under article 6 of the EU & UK GDPR. You can withdraw your consent at any time by contacting Us via methods defined in Section.
   • Legitimate Interests When we store cookies that fall under the ‘Strictly Necessary Cookies’, we rely on Legitimate Interests ground under article 6.1 (f) of the EU & UK GDPR.
   • Legal Obligation We rely on ‘Legal Obligation’ basis to collect, use, share, disclose or process your Personal Data when we are under a legal obligation to do so under the applicable laws and regulations. This includes circumstances where we are obliged to disclose your Personal Data to law enforcement agencies.
8. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
   We process your Personal Data for the following purposes:
   • To provide you access to our Website & Services and for maintenance a We rely on ‘Legitimate Interests’ when we process your Personal Data for these purposes.
   • For communication with You: We use your contact details such as your Name & Surname and your email address to allow you access to our products and demo versions and to respond to any queries you may have submitted via the contact forms on our Website.
     We rely on your Consent when we process your personal data for these purposes.
   • To improve our products, services and/or offerings
     We may process your Personal Data to improve and modify our products, services and offerings.
     This may include but not limited to:
     Data analytics, identification and assessment of usage trends, measuring the effectiveness of marketing campaigns we carry out and evaluation of our products and services.
     We rely on ‘Legitimate Interests’ to process Your personal data.
   • Security and Fraud Detection Purposes We process personal data to keep our Website secure against malicious actors, to detect fraudulent activities across our Website and to ensure our Terms & Conditions are adhered to.
   • Marketing purposes We may use your personal data such as your corporate email address to send you marketing & advertising materials. We only collect and process corporate email address data and We rely on ‘Legitimate Interests’ to process your data for marketing purposes. You can always opt out of receiving marketing messages.
9. OUR PERSONAL DATA RETENTION PRACTICES How long we retain Your Personal Data We will retain our users’ personal data so long as the personal data is necessary and relevant to the purposes we have as set out in this Privacy Policy. Where We store Your Personal Data We store your personal data on secure servers based in the USA.
   How We dispose of Your Personal Data The methods we use to dispose of your personal data includes, but not limited to:
   • Erasure
   • Overwriting data
   • Delete/Reformat
10. When we receive a data deletion request
    When you make a request for deletion of Your personal data, we will fulfill Your requests except one of the following conditions apply:
    We will retain Your Personal data to the extent it is necessary for Us to comply with our legal obligations(e.g if we are required to keep Your data to comply with applicable laws.), resolve disputes, enforce our legal agreements or due to our overriding legitimate interests.
11. TRANSFER OF YOUR PERSONAL DATA TO THIRD COUNTRIES
    Your personal data may be transferred outside the State, Territory, province or country you reside in.
    When we transfer your data in such a way, we implement all necessary organizational, technical and contractual measures to maintain the confidentiality, security and integrity of your personal data.
12. DISCLOSING PERSONAL DATA TO THIRD PARTIES
    Except for the following circumstances and under other conditions specified in this Privacy Policy, We do not disclose, sell or share your Personal Data:
    • When you give your consent
      We may disclose, share or sell your Personal Data to third parties when you provide your consent. This covers situations when you accept the storage of cookies and other third party technologies on your device, when you click on social media icons on our Website(Facebook “Like” button) and other circumstances when we ask for your consent.
    • When we use third party services to provide our Services and other administrative tasks
      We may disclose your Personal Data to third parties such as web-hosting, customer service, email management and/or communications tools.
    • Where we are legally obligated to do so
      If we receive a valid and lawful request from law enforcement authorities, we may disclose your Personal Data to the relevant authorities in accordance with applicable laws and regulations.
    • Security & Fraud detection purposes
      We may share your personal data with third parties to prevent fraud, maintain security and to resolve any other technical issues we may encounter.
13. HOW WE MAINTAIN SECURITY OF YOUR PERSONAL DATA
    To protect your personal data from unauthorized access, use and destruction, We implement all appropriate technical, organizational and contractual measures.
    Measures we implement to secure your data includes:
    We adhere to the data minimization principle enshrined in the EU & UK GDPR and only collect personal data when it is deemed to be necessary and relevant to the purposes we seek.
    We take all necessary and reasonable technological, contractual, and organizational measures to ensure third parties accessing your personal data maintain the security over your personal data against unauthorized access, use and destruction of your data.
    We use Secure Socket Layer(SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorised use.
    While we make our best efforts to maintain security, confidentiality and integrity of your personal data, no system is 100% secure and transmission of your personal data over the Web has inherent risk.
    In the event that security and confidentiality of your personal data is compromised, there is a serious risk to you, we will notify you of the breach as promptly as possible.
14. YOUR STATUTORY RIGHTS
    This section provides important information about your statutory rights under the applicable laws.
    • Right to be informed:You have the right to know the entire journey of your personal data we collect from you. Your Right covers information about all data we collect about you, how we collect, use and dispose of it and our purposes for each of these processing activities.
    • Right of Access: You are allowed to see and obtain copies of your personal data we have about you.
    • Right to Rectify Your personal data: You have the right to ask for the collection of any inaccuracies related to your personal data.
    • Right to be Forgotten: Subject to limitations set out in the applicable Law, you may request the erasure of your personal data .
    • Right to restrict the processing of your personal data:You can make a request to Us to restrict processing activities on your personal data if you object to our reliance on legitimate interests or against the accuracy of the data.
    • Right to data portability: If the UK & EU GDPR applies to data processing, you may exercise your right to data portability under these laws subject to the conditions set out in the GDPR being met.
15. HOW TO EXERCISE YOUR RIGHTS
    If you wish to exercise your statutory rights as defined in section 11 of this Privacy Policy, you should resort to one of the following ways:
    Method 1: Exercising your rights by email
    You can exercise your rights by sending us an email at: info@sybal.io
    For us to verify your identity and to evaluate the validity and lawfulness of your request, your email should including the following:
    
    • Description of your request in great detail.
    • Your email address, your name & surname and your relationship with us..
    • Your contact details.
16. Method 2: Exercising your rights by mail
    You can also exercise your statutory rights by post. Our business mailing address is:
    11810 Grand Park Avenue, Suite 500, North Bethesda, MD 20852Your application should include the following information:
    • Description of your request in great detail.
    • Your email address, your name & surname and your relationship with us..
    • Your contact details.
17. We reserve the right to ask for any additional information to verify your identity.
    We respond to data subject requests within the time limits set by the relevant laws, 30 days at the latest. However,please be aware that the resolution of your request may take longer depending on the circumstances.
18. YOUR RIGHT TO LODGE A COMPLAINT WITH DATA PROTECTION AUTHORITIES
    If you are unhappy with the response we provide to You regarding your questions, concerns or complaints, You have the right to lodge a complaint with the relevant Data Protection Authority in the EEA, in the UK and in Australia.
    This will usually be the country you reside in.
    To learn more about the details on how to file a complaint, please refer to the relevant data protection authority’s Website.
    For example, if you are located in the UK, You can find out how to file a complaint on ICO’s Website here.
19. MINORS
    By accessing and interacting with our Website, you represent and warrant that you have the legal right, authority and capacity to enter into and abide by the terms and conditions of this Privacy Policy and Terms & Conditions.
20. LINKS TO THIRD PARTY WEBSITES
    Our Website and Services may contain links to third party websites which we have no control over.
    We have no control over these third party websites and we do not the any responsibility for the privacy practices of these websites.
21. CHANGES TO THIS PRIVACY POLICY
    We reserve the right to make changes to this Privacy Policy unilaterally.
    When we make changes, we will notify our website visitors and customers via a display banner on our Website.
    We encourage all our visitors, customers and users to review our Privacy Policy on our Website to stay up to date.